DRIVEAWAY FAQS
KNOW THE DETAILS.
BEFORE THE FIRST MILE.
Practical answers for vehicle owners, businesses, and prospective drivers.
Practical answers for vehicle owners, businesses, and prospective drivers.
A driver operates the vehicle being moved to its destination. The vehicle travels under its own power rather than on a trailer, so delivery adds mileage.
Request a review for commercial tractors, straight trucks, box trucks, buses, and other road-ready commercial vehicles. Equipment acceptance depends on condition, configuration, qualifications, route, and availability.
The route, vehicle type, timing, operating requirements, and trip arrangements affect the quote. Confirm what is included and how additional expenses are approved before booking.
Yes. Disclose mechanical issues, existing damage, and special operating requirements. The vehicle must be suitable for safe road operation, and required documents and arrangements must be confirmed before departure.
Yes. The vehicle is driven to the destination. Route choices and operating needs can affect the final mileage.
These responsibilities must be discussed and agreed before the move. Ask for confirmation of included costs, approval procedures, required permits, and any additional expenses.
Share the pickup and delivery locations for review. Route availability, timing, driver qualifications, and vehicle requirements are confirmed for each move.
Arrange keys, access, required documents, an authorized contact, and operating instructions. Disclose known issues, agree on condition documentation, and confirm the receiver and delivery window.
Request confirmation of applicable coverage, limits, exclusions, and documentation before booking. Do not assume a vehicle or move is covered until the arrangements are confirmed.
Include each vehicle, pickup location, destination, and desired timing in your request. Multi-vehicle arrangements are subject to available drivers and confirmed coordination.
Timing depends on distance, road and weather conditions, site access, operating limits, and other trip requirements. Discuss appointment windows before booking; any guarantee requires a specific agreement.